UPDATE: Payment refunds
Please accept our sincerest apologies for the delay in payments, which has been as a result of an unprecedented development within our administration system.
We fully understand your frustration and are working around the clock to ensure that all payments and refunds are processed as a matter of urgency.
Please bear with us for just a little longer while we perform the final important checks to ensure that all affected individuals receive the correct funds.
Payments are scheduled to start on Tuesday, 10 December 2013.
Once again, we apologise for the inconvenience this has caused you and thank you for your patience.
Please do not hesitate to contact our support team on 0861 262326 (08612ocean) if you have any queries.