RE: OMTOM Half Marathon Entry Issues
Special notice to entrants who did not manage to secure an entry into the 2014 Old Mutual Two Oceans Half Marathon:
We’re so sorry that you could not enter the Old Mutual Two Oceans Half Marathon today.
After reviewing our previous entry system, we introduced an improved system with a staggered entry approach to try and create a better process for our runners.
Unfortunately we experienced an issue with our payment gateway, which wasn’t able to process the high volume of entry requests. Despite our best efforts, this particular problem was out of our control.
At this stage the 2 000 entries that were made available today for previous OMTOM finishers, are sold out.
But all’s not lost, as there are still three other opportunities to get an entry for our 21km:
- Charity Entries: Information about the entries that will be sold via charities will be made available online by end November 2013.
- The entry draw: everyone who has created a profile and did not manage to get an entry, as well as all first-time participants, can complete their entry profile online by clicking here to form part of the entry draw in January 2014.
- Substitutions will open on 23 January 2014 for people who want to take over entries from runners that managed to get an entry but cannot participate.
We apologise once again for this inconvenience and thank you for your patience and support.